Description
Today, companies strive to offer products and services that not only meet, but surpass customers ' expectations. At the same time, they are forced to cut costs to remain competitive. Both large and small organizations need a comprehensive approach to quality improvement that resolves these challenges of quality and cost-effectiveness.
What is ISO 9001?
quality management System ISO 9001 is the world's most popular standard for quality improvement, with over a million certified organisations in 180 countries around the world. This is the only standard in the 9000 family of standards published by the International organization for standardization (ISO), which can be used to assess compliance. ISO 9001 also serves as the basis for many other important industry standards, including medical devices, ISO 13485), ISO / TS 16949 (automotive) and AS / EN 9100 (aerospace industry), and widely used management systems standards such as OHSAS. 18001 and ISO 14001.
Characteristics
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